How does applying a Class of Service (COS) to a user affect their interaction with Communication Manager?

How does applying a Class of Service (COS) to a user affect their interaction with Communication Manager?
A . It restricts the user to using only encrypted communications.
B . It determines the level of access to various call handling features.
C . It allows the user to bypass login procedures.
D . It provides the user with unlimited call capabilities.

Answer: B

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