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Which of the following should the technician confirm NEXT as part of the troubleshooting process?
A mobile phone user has downloaded a new payment application that allows payments to be made with a mobile device. The user attempts to use the device at a payment terminal but is unable to do so successfully. The user contacts a help desk technician to report the issue. Which...
Which of the following BEST describes the purpose of this string?
Upon downloading a new ISO, an administrator is presented with the following string: 59d15a16ce90cBcc97fa7c211b767aB Which of the following BEST describes the purpose of this string?A . XSS verification B. AES-256 verification C. Hash verification D. Digital signature verificationView AnswerAnswer: C Explanation: Hash verification is a process that verifies the integrity...
Which of the following is the MOST likely reason the user is having this issue?
A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the MOST likely reason the user is having this issue?A . The user is not connected to the VPN. B. The file server...
Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?
A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings...
Which of the following tools can be used?
A technician needs to transfer a large number of files over an unreliable connection. The technician should be able to resume the process if the connection is interrupted. Which of the following tools can be used? A. afc B. ehkdsk C. git clone D. zobocopyView AnswerAnswer: D Explanation: A. scp...
Which of the following backup methods should the technician MOST likely implement?
A technician is upgrading the backup system for documents at a high-volume law firm. The current backup system can retain no more than three versions of full backups before failing. The law firm is not concerned about restore times but asks the technician to retain more versions when possible. Which...
Which of the following only has a web browser interface?
Which of the following only has a web browser interface?A . Linux B. Microsoft Windows C. iOS D. ChromiumView AnswerAnswer: D Explanation: Chromium is an operating system that only has a web browser interface. Chromium is an open-source project that provides the source code and framework for Chrome OS, which...
Which of the following should the technician perform NEXT to troubleshoot the issue?
A user is unable to access a website, which is widely used across the organization, and receives the following error message: The security certificate presented by this website has expired or is not yet valid. The technician confirms the website works when accessing it from another computer but not from...
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue
HOTSPOT Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST...
Which of the following BEST describes the change in policy?
An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?A . Login times B. Screen lock C. User permission D. Login lockout attemptsView AnswerAnswer: B Explanation: Screen lock is...
