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Which of the following explains why the technician unable to find this menu item?
A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?A . The hardware does not meet BitLocker's minimum system requirements. B....
Which of the following would BEST resolve the issue?
All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?A . Rolling back video card drivers B. Restoring the PC to factory...
Which of the following troubleshooting steps should the user perform FIRST?
A user updates a mobile device's OS. A frequently used application becomes consistently unresponsive immediately after the device is launched. Which of the following troubleshooting steps should the user perform FIRST?A . Delete the application's cache. B. Check for application updates. C. Roll back the OS update. D. Uninstall and...
Which of the following should the technician MOST likely have done to prevent damage?
A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop. Which of the following should the technician MOST likely have done to prevent damage?A . Removed all jewelry B. Completed an inventory of tools before use C. Practiced electrical fire...
dealing with this Issue?
A new spam gateway was recently deployed at a small business However; users still occasionally receive spam. The management team is concerned that users will open the messages and potentially infect the network systems. Which of the following is the MOST effective method for dealing with this Issue?A . Adjusting...
Which of the following should the support technician do to BEST resolve the situation?
A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was deployed in more than three weeks. Which of the following should the support technician do...
Which of the following should the technician verify in the command prompt to address the issue without making any changes?
A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?A . Run sfc / scannow on the drive as the administrator. B. Run clearnmgr on the drive...
Which of the following agreements IS MOST likely in use?
A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept. Which of the following agreements IS MOST likely in use?A . DRM B. NDA C. EULA D. MOUView AnswerAnswer: C...
Which of the following is the MOST deficient way lor the owner to install the application?
A small business owner wants to install newly purchased software on all networked PCs. The network is not configured as a domain, and the owner wants to use the easiest method possible. Which of the following is the MOST deficient way lor the owner to install the application? A. Use...
Which of the following is the BEST course of action for the support center representative to take?
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service....
