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Which server cannot be configured during the installation phase when installing Cisco Unified Contact Center Express on Cisco Unified Computing System servers?
Which server cannot be configured during the installation phase when installing Cisco Unified Contact Center Express on Cisco Unified Computing System servers?A . Cisco Unified Communications Manager server B. DNS server C. NTP server D. SMTP serverView AnswerAnswer: D
You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)
You should perform which three options when troubleshooting a Cisco Unified CCX engine "Java out of memory" crash? (Choose three.)A . Check the Cisco Unified CCX Serviceability Control Center. B. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool. C. Collect engine heap performance data via the Cisco Unified...
Which two releases require physical media to be ordered and received prior to patching or upgrading Cisco Unified Contact Center Express? (Choose two.)
Which two releases require physical media to be ordered and received prior to patching or upgrading Cisco Unified Contact Center Express? (Choose two.)A . minor release B. major release C. service update D. engineering specialView AnswerAnswer: A,B
Which two Cisco Unified CCX steps would make an HTTP request? (Choose two.)
Which two Cisco Unified CCX steps would make an HTTP request? (Choose two.)A . Create URL Document B. Write Document C. Cache Document D. Send Http ResponseView AnswerAnswer: C,D
What are the peripheral variables in the Set Enterprise Call Info step related to?
What are the peripheral variables in the Set Enterprise Call Info step related to?A . call variables B. custom variables C. script parameters that are passed from the application configuration D. ECC variablesView AnswerAnswer: A
Which facility is provided to debug a Cisco Unified CCX script live with a real voice call?
Which facility is provided to debug a Cisco Unified CCX script live with a real voice call?A . Cisco Unified Contact Center Express Editor B. Reactive Debugging C. Accept Step D. Proactive DebuggingView AnswerAnswer: B
Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?
Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?A . Take no action, because a supervisor cannot monitor more than one team. B. Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams....
Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?
Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?A . Contact Service Queue B. Skill Groups C. Resource Groups D. competence levelsView AnswerAnswer: A
Which statement is true about Cisco Context Service?
Which statement is true about Cisco Context Service?A . A POD can map to multiple fieldsets. B. A POD can map to a fieldset. C. The runtime connector is responsible for account and password management D. Every customer is mapped to a maximum of one POD.View AnswerAnswer: B
The Agent email feature is available in which Cisco Unified Contact Center Express packages?
The Agent email feature is available in which Cisco Unified Contact Center Express packages?A . Premium and Enhanced B. Premium, Enhanced, and Standard C. Premium only D. Premium and StandardView AnswerAnswer: C
