Cisco 500-444 Cisco Contact Center Enterprise Implementation and Troubleshooting Online Training
Cisco 500-444 Online Training
The questions for 500-444 were last updated at Oct 23,2025.
- Exam Code: 500-444
- Exam Name: Cisco Contact Center Enterprise Implementation and Troubleshooting
- Certification Provider: Cisco
- Latest update: Oct 23,2025
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A . Design team
- B . Deployment team
- C . Support Team
- D . Sales team
How are remote sites added?
- A . PG Setup
- B . Initialization Wizard
- C . SPOG interface
- D . Websetup
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
- A . PROXY
- B . Cross Origin Resource Sharing (CORS)
- C . Hazelcast
- D . JSONP
Which three modes can implement single sign-on in PCCE? (Choose three.)
- A . Non-SSO
- B . SSO
- C . ldS
- D . ldP
- E . SAML
- F . Hybrid
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A . Setup login
- B . Windows login
- C . Local administrator login
- D . Service Account login
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
- A . If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side B.
- B . If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.
- C . If ICM Logger side A fails, the impact of call processing is limited to ICM call router side A.
- D . If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives no response to heartbeats over the private LAN.
- E . There is no impact on call processing during a Cisco Unified ICM Logger failure.
- F . During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new calls are processed successfully.
What are two upgrades for Common Ground? (Choose two.)
- A . updates IP address as appropriate
- B . in-place upgrades exist on VMs
- C . updates Hostname as appropriate
- D . includes migration of windows registry
- E . includes database migration
Which service must be restarted after modifying the Java Keystore on the CVP servers?
- A . Cisco CVP Call server
- B . Cisco CVP VXML server
- C . Client license service
- D . Cisco CVP WebServicesManager
What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?
- A . CUCM
- B . CUBE
- C . CVP
- D . DNIS
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
- A . is supported on servers running Linux Server
- B . generates certificate signing requests (CSR)
- C . generates self-signed certificates in the PEM format, which is an X509 extension
- D . creates a log file pertaining to the operations that it performs for troubleshooting
- E . validates any certificate
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