Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 23,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 23,2025
Refer to the exhibit

A collaboration engineer is troubleshooting an issue where a user is reporting that instant messages are not reaching the intended recipient. The engineer is unable to see the full instant message in the trace file.
In which trace in the transaction must the engineer resolve this issue?
- A . XCP Router
- B . Client Profile Agent
- C . Presence Engine
- D . XCP Connection Manager
Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?
- A . System > LDAP > LDAP Directory
- B . System > Geolocation Configuration
- C . System > Presence Redundancy Groups
- D . System > Server
An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster.
What is the next step in the configuration process?
- A . Start the Cisco DB Replicator
- B . Start the Cisco Replication Watcher.
- C . Restart the Cisco XCP Router.
- D . Restart the Cisco Presence Engine
An engineer is configuring Cisco Unity Connection to provide messaging services and needs to designate a set of phone numbers to be used for transferring calls within the organization to prevent toll fraud.
Which mechanism in Cisco Unity Connection should be modified to accomplish this goal?
- A . restriction tables
- B . calling search spaces
- C . transfer rules
- D . fraud tables
A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients.
What should the administrator do to resolve this issue?
- A . Increase capacity to 90.000 + to match the number of Jabber clients.
- B . Increase capacity to 60.000 users to service all Jabber clients.
- C . Increase capacity to 72.000 users to service all Jabber clients.
- D . Increase capacity to 30.000 users to match the number of Jabber clients.
An engineer is configuring a Cisco Voicemail organization.
How many links be configured between two Cisco unity connection Clusters?
- A . One
- B . Two
- C . Three
- D . Four
DRAG DROP
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status.
Which protocol should be used to accomplish this task?
- A . XMPP
- B . DNS
- C . LDAP
- D . AXL/SOAP
Refer to the exhibit.

An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday.
How should the script be configured to accomplish this goal?
- A . Check the Business Hours only if the "Is Holiday" prompt returns a "Yes".
- B . Swap me Open and Closed branches in the script.
- C . Check the Business Hours only if the "Is Holiday" prompt returns a "No".
- D . Swap the “busOpenPrompt” with “busclosedPrompt”.
An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure.
How is this accomplished?
- A . Consult Transfer
- B . Supervised Transfer
- C . Release to Switch
- D . HookFlash Transfer