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When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?A . They appear in the problems view in Orchestration Designer.B . The errors are signaled by Orchestration Designer at the instant they occur,C . The errors are automatically corrected.D . They appear...
Where are the media files that provide music and recorded announcements to contact center applications stored?
Where are the media files that provide music and recorded announcements to contact center applications stored?A . The Avaya Contact Center Select (ACCS) contact center systemB . The IP Office voice mail systemC . The Avaya Aura® Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)D . The Avaya...
Which type of application variables are used to reference the sample prompts?
Which type of application variables are used to reference the sample prompts?A . RAN type variablesB . STRING type variablesC . MUSIC type variablesD . LANGUAGE type variablesView AnswerAnswer: B
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)A . Window Event ViewerB . ACCS SGM Management ClientC . IP Office System Monitor ToolD . IP Office Web ManagerE...
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)A . WebLMB . ADMINC . CCMAD . REGISTRYE . CCTView AnswerAnswer: A,C,E
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)A . SIP user accountB . IP Office user accountC . Active Directory Domain accountD . Windows user accountView AnswerAnswer: C,D
Before a skillset threshold class will apply to a skillset, which action must be taken?
Before a skillset threshold class will apply to a skillset, which action must be taken?A . The skillset threshold class must be created and assigned to the skillset in configuration.B . The skillset threshold class must be created and applied to the agents servicing the skillset.C . The skillset threshold...
What is the function of the Data Synchronization process?
What is the function of the Data Synchronization process?A . It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.B . t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.C . It is...
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?A . Enter the advanced password, right click on the service and select restart.B . Right click on the service and select reboot.C . Right click on...
Which statement about the function of the Access Class In Access and Partition Management Is true?
Which statement about the function of the Access Class In Access and Partition Management Is true?A . The Access Class will prevent a user from modifying skillset properties.B . An Access Class will limit the Launchpad links a user may access.C . The Access Class will be used to limit...
