Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)A . It is eight steps that guarantee a logical way to isolate an issue.B . It is eight steps that ensure a faster time to resolution.C . It is eight steps used to guarantee systems are operational after an implementation.D...

January 14, 2021 No Comments READ MORE +

To solve this problem, which two actions need to be completed?

You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM. To solve this...

January 13, 2021 No Comments READ MORE +

Which URL must be used to access the AAMS web page?

A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used. Which URL must be used to access the AAMS web page?A . https:...

January 11, 2021 No Comments READ MORE +

Which port should you use to connect to the SBC using an SSH client?

You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port. Which port should you use to connect to the SBC using an SSH client?A ....

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Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?A . It is not anchored on the Avaya Aura® Media Server.B . It is anchored on the Avaya Aura® Media Server if using SIP agent.C ....

January 10, 2021 No Comments READ MORE +

Which tool has an option to debug the TLS handshake between the server and the client?

Which tool has an option to debug the TLS handshake between the server and the client?A . SIP Trace Config and SIP Trace ViewerB . List trace tac 701C . traceSMD . List trace tac 701/tlsView AnswerAnswer: B

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What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?

In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL. What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM...

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Which method can be used to verify the Client and TSAPI services have been administered correctly?

Which method can be used to verify the Client and TSAPI services have been administered correctly?A . The TSAPI test is call initiated from CTI endpoints using SIP telephones.B . The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface...

January 9, 2021 No Comments READ MORE +

What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?A . Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform > Server Administration, and read the Version displayed.B . Using Avaya Aura® System Manager (SMGR) Navigate to Elements...

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Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)

Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)A . 20 Voice Ports are always reserved for retrieving messages.B . AAM can run on Avaya-provided hardware that runs Linux® and Avaya Aura® System Platform, or VMware in a virtualized environment.C . You can choose to use the...

January 9, 2021 No Comments READ MORE +