33810X Avaya Aura® Contact Center Solution Design Exam exam is a hot Avaya certification exam, Exam4Training offers you the latest free online 33810X dumps to practice. You can get online training in the following questions, all these questions are verified by Avaya experts. If this exam changed, we will share new update questions.
The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within the SIP environment to offer features.
Which application programming interface type is used to publish the CCT functions?
A . Microsoft .NET
B . Open Database Connectivity (ODBC)
C . Open Computing Language (OpenGL)
D . Simple Direct Media Layer
Answer: B
AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
A . Manager
B . Administrator
C . Supervisor
D . Agent
Answer: C
A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.
Which additional information is also needed?
A . The salaries of the executives In the meeting
B . The design diagram for discussion with customer
C . The Avaya solutions and services Avaya could offer
D . The model numbers of the existing contact center equipment
Answer: D
The IT manager installed AACC on virtualized servers .
Which identifier is used for the creation of licenses?
A . IP address
B . MAC address
C . Host ID
D . Customer name
Answer: D
When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?
A . Firefox 66.0 32 bit
B . Google Chrome 74.0 64 bit
C . Microsoft Edge 64 bit
D . Microsoft Internet Explorer 11.0 32 bit
Answer: D
AACC interoperates with which two different Avaya applications? (Choose two.)
A . Avaya Work Force Optimization Select
B . Interaction Center
C . Proactive Outreach Manager
D . Call Back Automated
Answer: C,D
A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
A . Task Flow Executor (TFE)
B . Telephony Services Manager (TSM)
C . SIP Gateway Manager (SGM)
D . Telephony Services Manager (TSM)
Answer: D
An IT manager wants Avaya Breeze® because it provides a virtuallzed and secure application platform for Snap’lns.
Which two Avaya Breeze® Snap-ins are available with Avaya Aura® Contact Center? (Choose two.)
A . Context Store
B . Work Assignment
C . Dialogue Designer
D . Co-browse
Answer: D
Which three attributes describe the right context of a customer journey experience? (Choose three.)
A . Specific Report focused
B . Single Channel driven
C . Seamless
D . Personalized
E . Intelligent
Answer: A
Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?
A . By using Sales Force Updates
B . By using Create Proposal SSR
C . By using Create Order
D . By using Create Upload Order SSR
Answer: A