What is the cause?

A company has a Microsoft 365 subscription that includes Office apps.

A user has identified a new issue while working with an app.

When the user attempts to create a support request, the following message displays:

You need to determine the cause of the error message.

What is the cause?
A . The user account is disabled.
B . The user does not have a license assigned for the app.
C . The user account is not a member of the global admin role.
D . The company does not have Premier support.

Answer: C