Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?
Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?
A . Unified Collaboration Administration (UCA)
B . Call Server Connector (CSC)
C . Unified Collaboration Model (UCM)
D . Engagement Designer (ED)
Answer: A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101045022
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