To support a customer’s requirement for Remote Agents/Workers, your design scope will include which licensing requirement for Remote Agents/Workers?

Contact centers use remote agents to expand the available talent pool, to find agents in affordable places, and to outsource work.

To support a customer’s requirement for Remote Agents/Workers, your design scope will include which licensing requirement for Remote Agents/Workers?
A . Avaya SBCE Standard and Advanced Licenses
B . Avaya SBCE Corporate and Standard Licenses
C . Avaya SBCE Standard License
D . Avaya SBCE Corporate License

View Answer

Answer: A