In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders?

Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type.

In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? (Choose two.)
A . Assign Skills and Skill Levels to Resources.
B . Implement Assignment Rules and Work Orders.
C . Implement Work Types and Skill Assignments.
D . Assign Skills and Skill Levels to Users.

View Answer

Answer: AC