Which feature in Pega allows customer service representatives to dynamically adjust their conversation based on customer input? - Exam4Training

Which feature in Pega allows customer service representatives to dynamically adjust their conversation based on customer input?

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Which feature in Pega allows customer service representatives to dynamically adjust their conversation based on customer input?
A . Static script options
B . Predefined conversation flows
C . Dynamic script generation
D . Standardized response templates

Answer: C

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