The enterprise goal titled “Optimization of Business Process Costs” is aligned to which balanced scorecard (BSC) dimension?

The enterprise goal titled “Optimization of Business Process Costs” is aligned to which balanced scorecard (BSC) dimension?
A . Growth
B . Customer
C . Internal

Answer: C

Explanation:

Reference: https://community.mis.temple.edu/mis5203sec001sp2019/files/2019/01/COBIT-2019-Framework-Introduction-and-Methodology_res_eng_1118.pdf (24)