Which engagement policy condition best suits this requirement?

PEGAPCDC87V1 V1 0 Comments

U+ Bank, a retail bank, does not want to annoy customers by offering them a mortgage refinance option if they have less than 5% to pay off on their loan, although it would be profitable for the bank.

Which engagement policy condition best suits this requirement?
A . Applicability
B. Eligibility
C. Suitability

Answer: C

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