Metrics show that Universal Containers has a high call abandonment rate Which two strategies should a consultant recommend? Choose 2 answersA . Simplify the interactive voice response (IVR) tree. B. Set up Email-to-Case. C. Use Assignment rules and case queues. D. Add additional agents to lower average hold time.View AnswerAnswer:...
Whichthreshold options are allowed for Time Valuation Type Aggregate Input Group and Split? Note: There are 2 correct answers to this question.A . Time Type Group B. Fixed Value C. Time Record Filter D. Time SegmentView AnswerAnswer: A,B
Which three are characteristics of Visual Workflow? Choose 3 answersA . Apex code must be used to update fields in the database. B. Elements can be used to pass data to legacy systems. C. Apex code must be used to pass data to legacy systems. D. Only one version of...
You need to upload files from your on-premises environment to Cloud Storage. You want the files to be encrypted on Cloud Storage using customer-supplied encryption keys . What should you do?A . Supply the encryption key in a .boto configuration file. Use gsutil to upload the files. B. Supply the...
in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answersA . Jobs can take longer than the available resources hours in a day. B. jobs need to be performed at the same site on the same day of the week. C. jobs require multiple stages...
You have a Microsoft 365 subscription that uses Security & Compliance retention policies. You implement a preservation lock on a retention policy that is assigned to all executive users. Which two actions can you perform on the retention policy? Each correct answer presents a complete solution. NOTE: Each correct selection...
DRAG DROP A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments. Match the team role on the left to the correct training course on the right. (Use all three of the...
The administrator for a small company has recently enabled decryption on their Palo Alto Networks firewall using a self-signed root certificate. They have also created a Forward Trust and Forward Untrust certificate and set them as such The admin has not yet installed the root certificate onto client systems What...
You have upgraded Panorama to 10.2 and need to upgrade six Log Collectors. When upgrading Log Collectors to 10.2, you must do what?A . Upgrade the Log Collectors one at a time. B. Add Panorama Administrators to each Managed Collector. C. Add a Global Authentication Profile to each Managed Collector....
Regarding IOPS, which of the following statement is incorrect?A . How many IOs can be performed per second, each IO is fixed according to the size of the written data. B. If you each IO write a large piece of continuous data without changing lanes frequently, the number of IOs...
