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Monthly Archives - August 2023

Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?

Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories. Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly? Choose 2 answersA . Set the Service Appointment to Dispatch...

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In a DatStore object (advanced) of type Data Mart, which request-based deletion is possibel?

In a DatStore object (advanced) of type Data Mart, which request-based deletion is possibel?A . The lastest not-yet-activated reques in the inbound table B. The lastest request in the active data table C. Any older activated reqeust in the inbound table D. The lastest request in the change log tableView...

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How should you configure the firewall to allow access to any office-suite application?

You need to allow users to access the office-suite applications of their choice. How should you configure the firewall to allow access to any office-suite application?A . Create an Application Group and add Office 365, Evernote Google Docs and Libre Office B. Create an Application Group and add business-systems to...

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Which external hierarchy properties can be changed in the query definition? Note: There are 3 correct answers to this question.

Which external hierarchy properties can be changed in the query definition? Note: There are 3 correct answers to this question.A . Position of child nodes B. Expand to level C. Time dependency D. Sort direction E. Allow temporal hierarchy joinView AnswerAnswer: A,B,D

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How should a Consultant configure the Lighting Service Console to support this requirement?

When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account. How should a Consultant configure the Lighting Service Console to support this requirement?A . Account tabs and Cases tab B. Case tabs with Account subtabs C. Account tab with...

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How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?A . Create Work Types with Work Order Line Items. B. Create Work Types with Products Consumed. C. Create Work Types and Locations. D. Create Work Types with Products...

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