The implementation of Next-Best-Action must involve
The implementation of Next-Best-Action must involveA . inclusion of third party predictive modelsB . defining a prioritization formula using contact policiesC . building a product catalogD . defining business issue and group hierarchyView AnswerAnswer: D Explanation: Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf