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Monthly Archives - May 2021

Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?A . Change-driven approaches must use a change control system with a change control board.B . Change-driven approaches only use a change control system for approved changes.C . Change-driven...

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Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?A . Genesys Cloud 1B . Genesys Cloud 2C . Genesys Cloud 3D . Genesys Cloud 4View AnswerAnswer: B Explanation: Reference: https://www.genesys.com/pricing

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