You have a Business support plan with AWS. One of your EC2 instances is running Microsoft Windows Server 2008 R2 and you are having problems with the software. Can you receive support from AWS for this software?

You have a Business support plan with AWS. One of your EC2 instances is running Microsoft Windows Server 2008 R2 and you are having problems with the software. Can you receive support from AWS for this software?
A .  Yes
B .  No, AWS does not support any third-party software.
C .  No, Microsoft Windows Server 2008 R2 is not supported.
D .  No, you need to be on the enterprise support plan.

View Answer

Answer: A

Explanation:

Third-party software support is available only to AWS Support customers enrolled for Business or Enterprise Support. Third-party support applies only to software running on Amazon EC2 and does not extend to assisting with on-premises software. An exception to this is a VPN tunnel configuration running supported devices for Amazon VPC.

Reference: https://aws.amazon.com/premiumsupport/features/