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You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time. The organisation offers warehousing and export services to customers. Customers are invoiced for the time stock items are stored in the warehouse. Transport to and from the warehouse is controlled by the organisation and approved subcontract transport services are used. The organization does not have its own transport vehicles. Stock items are not purchased by the organisation

DRAG DROP

You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time. The organisation offers warehousing and export services to customers. Customers are invoiced for the time stock items are stored in the warehouse. Transport to and from the warehouse is controlled by the organisation and approved subcontract transport services are used. The organization does not have its own transport vehicles. Stock items are not purchased by the organisation.

You have gathered audit evidence as outlined in the table. Match the ISO 9001 Clause 8 extract to the audit evidence.

To complete the table, click on the blank section you want to complete so it is highlighted in red and then click on the ISO 9001 Clause 8 extracts listed below. Alternatively, drag and drop each clause to the audit evidence that applies.

Answer:

Explanation:

The table below shows the possible matching of the ISO 9001 Clause 8 extract to the audit evidence.

Table

Audit evidence

Four of the 10 pallets of stock sampled in the warehouse were not labelled.

A damaged pallet of stock seen in the quarantine area was leaking liquid onto the floor.

One of the fork-lift truck drivers had no fork-lift truck driving licence.

There was no pest control provision in the warehouse.

Two pallets of temperature-sensitive stock items were being stored at ambient as the chilled storage facility was full.

ISO 9001 Clause 8 extract

“8.5.2 … shall use suitable means to identify outputs …

“8.7.1 … shall ensure that outputs that do not conform their requirements are identified and controlled …”

“8.5.1 e … shall include, as applicable … the appointme of competent persons …”

“8.5.4 … shall preserve the outputs during production service provision …”

“8.1 … shall plan, implement and control the processes

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