Which user story meets this requirement?

The business analyst at Northern Trail Outfitters receives a requirement from the CRM manager to have visibility into their team’s queues to monitor open cases.

Which user story meets this requirement?
A . As a CRM manager, I need a record-triggered flow to view my team’s work queues so 1 can monitor their open tickets.
B. As a CRM manager, I need to see my team’s work queues so I can monitor their open tickets.
C. As a user, I need to see case queue to monitor my team’s work.

View Answer

Answer: B