Which type of report should be used in the dashboard component?

The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.

Which type of report should be used in the dashboard component?
A . Report based on a reporting snapshot that runs dally at 5:00 p.m.
B . Report based on custom report type using cases and business hours.
C . Custom summary report where unit equals business hours.
D . Standard case lifecycle report where unit equals business hours.

View Answer

Answer: A