Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)

Which two statements about Cisco Unified Mobile Agents are true? (Choose two.)
A . An additional voice gateway is required for Silent Monitoring.
B . They extend and connect.
C . They perform call control features (example: Hold/Conference/Transfer) only from the agent desktop.
D . They are limited only to PSTN phones and mobile phone; IP phones are not supported.
E . They are required for video endpoints.

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Answer: AC