Which two of the following phrases would apply to "plan" in relation to the Plan-Do-Check-Act cycle for a business process?

Which two of the following phrases would apply to "plan" in relation to the Plan-Do-Check-Act cycle for a business process?
A . Retaining documentation
B . Retaining documentation
C . Organising changes
D . Setting objectives
E . Training staff
F . Providing ICT assets

Answer: DE

Explanation:

The Plan-Do-Check-Act (PDCA) cycle is a four-step method for implementing and improving processes, products, or services. The “plan” phase involves establishing the objectives and processes necessary to deliver the desired results. This may include setting SMART goals, identifying resources, defining roles and responsibilities, conducting risk assessments, and developing plans for training, communication, and monitoring.

Reference: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) objectives and content from Quality.org and PECB

ISO 19011:2018 Guidelines for auditing management systems [Section 5.3.1]