Exam4Training

Which three Salesforce productivity features should be used to accomplish this requirement?

Universal Containers wants to reduce the clicks a Customer Support Agent uses when working on a case. This includes the time it takes to create, resolve, and close the case.

Which three Salesforce productivity features should be used to accomplish this requirement? Choose 3 answers
A . Omni-Channel
B . Publisher Actions
C . Macros
D . Quick Text
E . Chatter

Answer: B, C, D

Latest CRT-261 Dumps Valid Version with 65 Q&As

Latest And Valid Q&A | Instant Download | Once Fail, Full Refund

Exit mobile version