Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?
Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?
A . Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team.
B . Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse.
C . Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.
D . Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.
Answer: B
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