Which of the following troubleshooting steps should be completed?

Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday.

Which of the following troubleshooting steps should be completed?
A . Use a multimeter to test voltage.
B . Replace the laptop with a new one.
C . Replace the battery.
D . Connect an external display device.

View Answer

Answer: D