Which of the following should the technician MOST likely have done to prevent damage?

A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop.

Which of the following should the technician MOST likely have done to prevent damage?
A . Removed all jewelry
B. Completed an inventory of tools before use
C. Practiced electrical fire safety
D. Connected a proper ESD strap

View Answer

Answer: D

Explanation:

The technician should have connected a proper ESD strap to prevent damage to the motherboard. ESD (electrostatic discharge) can cause damage to electronic components, and an ESD strap helps to prevent this by grounding the technician and preventing the buildup of static electricity. Removing all jewelry is also a good practice, but it is not the most likely solution to this problem.