Which of the following should the technician attempt FIRST?

Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity.

Which of the following should the technician attempt FIRST?
A . Swap HDDs and see if the laptop will boot with a known-good HD
C . Reseat the CPU in its socket and attempt to boot again
D . Test the laptop with a known-good power adapter
E . Replace the laptop battery cells and attempt to boot again
F . Remove the memory and test with known-good memory.

Answer: A

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