Which of the following should a technician do FIRST?

After upgrading a laptop’s OS from Windows Vista to Windows 10. hard drive activity is elevated when running normal user applications causing the laptop to run slowly.

Which of the following should a technician do FIRST?
A . Flash the laptop BIOS to the most current version available from the manufacturer
B . Replace both of the installed lGB SoDIMMs with compatible 4GB SoDIMMs.
C . Attach an external USB hard drive and move all user data off the internal drive
D . Upgrade the currently installed 500GB SSD with a 1TB SSD

Answer: A

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