Which of the following should a network administrator do to BEST prevent data theft within the call center?

A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see.

Which of the following should a network administrator do to BEST prevent data theft within the call center?
A . Encrypt the workstation hard drives.
B. Lock the workstations after five minutes of inactivity.
C. Install privacy screens.
D. Log off the users when their workstations are not in use.

View Answer

Answer: B

Explanation:

The BEST solution for preventing data theft within the call center in this scenario would be

to lock the workstations after a period of inactivity. This would prevent unauthorized individuals from accessing patient data if call center agents were to step away from their workstations without logging out.