Which of the following is possible when creating tickets in the Agent Desktop?

Which of the following is possible when creating tickets in the Agent Desktop?

A. You can create knowledge articles.

B. You can manually select the SLA.

C. You can select multiple registered products in a single ticket.

D. You can manually assign a maintenance plan.

Answer: C

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments