Which of the following is MOST likely the cause of the performance issue on the device?

A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems .

Which of the following is MOST likely the cause of the performance issue on the device?
A . Too many applications are running updates
B . The device is currently running in airplane mode
C . The internal memory is failing on the device
D . The OS update is too resource intensive for the device

Answer: A