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Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)
A . Quickly identifies any recent incidents that occurred on components of the impacted service.
B . Narrows down possible affected components when a service is impacted.
C . Helps reduce the number of unplanned changes in a customer environment.
D . Helps pinpoint code errors after a faulty application is identified.
E . Quickly identifies any recent changes performed on components of the impacted service.

Answer: C,D,E

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