Which component is part of the ITIL® Service Value System? Response:

Which component is part of the ITIL® Service Value System? Response:
A . Vendor lock-in strategies
B . Financial management
C . Value streams and processes
D . Hardware procurement

View Answer

Answer: C

Explanation:

Value streams and processes are a core component of the ITIL® (Information Technology Infrastructure Library) Service Value System (SVS). The ITIL® SVS provides a holistic approach to service management, ensuring that IT services deliver value to the business. Value Streams and Processes:

Value streams and processes represent the workflows and sequences of activities that create value by transforming inputs into outputs.

These elements ensure that all activities within the ITIL® framework are aligned with the organization’s strategic objectives and deliver value to stakeholders.

The value stream includes activities from demand capture to value realization, integrating various ITIL® practices to deliver and support services efficiently.

Integration in ITIL® SVS:

The value stream model in ITIL® SVS connects different ITIL® practices, ensuring that the processes are cohesive and aligned with the service value chain.

This integration facilitates efficient service delivery, continual improvement, and effective governance, driving overall service excellence.

Reference: ITIL® Service Management: ITIL® Overview

ITIL® Foundation ITIL 4 Edition: ITIL 4 Edition