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What wouldn’t be classed as the main improvements bob expects to deliver?

Bob is the Finance Director of a manufacturing business selling luggage sucn as suitcases. He decides to undertake a business process re-engineering of the credit control function in order to achieve dramatic improvements.

What wouldn’t be classed as the main improvements bob expects to deliver? Select ALL that apply.
A . To change the culture of the team
B . To improve security of information
C . To automate the credit control process to reduce costs
D . To improve the speed of the process to improve efficiency
E . To reduce errors in credit control and produce more accurate information
F . To do this in line with new sophisticated information systems
G . To improve the motivation of the team
H . To focus resources on other strategic areas of the business

Answer: A,B,G,H

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