What should the technician instruct the user to do?

During a network audit, an IT support technician needs to guide a macOS user to locate their IPv6 address to ensure compliance with the latest security protocols.

What should the technician instruct the user to do?

A. Open Terminal and type ifconfig

B. Go to Apple Menu > System Preferences > Network > Advanced > TCP/IP

C. Use Spotlight to search for "Network Utility" and select the Info tab

D. Navigate to System Preferences > Network, select the connection, and click "Details"

View Answer

Answer: A

Explanation:

Correct Answer. A. Open Terminal and type ifconfig

The ifconfig command in the Terminal provides a detailed overview of all network interfaces, including IPv6 addresses. This command is efficient for technical users who need a comprehensive display of all network configuration details.

Option B is incorrect because while it does show some network information, the Advanced > TCP/IP section primarily focuses on IPv4 settings unless IPv6 is specifically configured and displayed.

Option C is incorrect because while Network Utility can show network details, it is not as straightforward or comprehensive as using Terminal commands.

Option D is incorrect because “Details” under Network preferences typically focuses on connection-specific issues and configurations, and might not display IPv6 unless explicitly set up to show it.