A user’s laptop that was encrypted with BitLocker has been recovered after being lost. The user does not remember the BitLocker password but has access to their Microsoft account.
What is the best next step to regain access to the laptop?
A . Perform a system restore to remove BitLocker
B . Use the BitLocker recovery key linked to their Microsoft account
C . Reinstall the Windows operating system
D . Reset the BIOS settings
Answer: B
Explanation:
Correct Answer. B. Use the BitLocker recovery key linked to their Microsoft account BitLocker integrates with a user’s Microsoft account, where a backup of the recovery key is often saved, allowing the user to regain access to their encrypted device.
Option A is incorrect because a system restore cannot bypass or remove BitLocker encryption Option C is incorrect because reinstalling Windows would result in data loss and should only be considered if all recovery options fail Option D is incorrect because BIOS settings do not affect BitLocker encryption or the recovery process
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