What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?

What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?
A . View the user click path that led to each copilot action.
B . View session data including user Input and copilot responses for sessions over the past 7 days.
C . Generate details reports on all Copilot conversations over any time period.

Answer: B

Explanation:

When the "Enrich event logs with conversation data" setting is enabled in Einstein Copilot, it allows an AI Specialist or admin to view session data, including both the user input and copilot responses from interactions over the past 7 days. This data is crucial for monitoring how the copilot is being used, analyzing its performance, and improving future interactions based on past inputs.

This setting enriches the event logs with detailed conversational data for better insights into the interaction history, helping AI specialists track AI behavior and user engagement.

Option A, viewing the user click path, focuses on navigation but is not part of the conversation data enrichment functionality.

Option C, generating detailed reports over any time period, is incorrect because this specific feature

is limited to data for the past 7 days.

Salesforce AI Specialist

Reference: You can refer to this documentation for further insights:

https://help.salesforce.com/s/articleView?id=sf.einstein_copilot_event_logging.htm