What instruction should the technician give to accurately retrieve this information?
During a security audit, a technician needs to assist a user in finding the MAC address of their network card on a macOS computer.
What instruction should the technician give to accurately retrieve this information?
A. Open System Preferences > Network, select the network service, then click "Advanced" and go to the "Hardware" tab
B. Open Terminal and type ifconfig | grep ether
C. Look under Apple Menu > About This Mac > System Report > Network
D. Use Spotlight to search for "Network Utility" and select the "Info" tab to find the MAC address
Answer: A
Explanation:
Correct Answer. A. Open System Preferences > Network, select the network service, then click “Advanced” and go to the “Hardware” tab This method provides a straightforward graphical user interface approach to finding the MAC address, allowing the user to navigate through clear and familiar system preferences to obtain the necessary details.
Option B is incorrect because while ifconfig | grep ether is effective, it may be too technical for less experienced users, making the GUI method preferable for clarity.
Option C is incorrect because System Report provides detailed hardware information but navigating to the correct section can be cumbersome and less intuitive for some users.
Option D is incorrect because although Network Utility can show the MAC address, its accessibility varies by macOS version, and it might not be as straightforward as using System Preferences.
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