What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)
What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)
A . Unified CCE agents configured for SSO in Unified CCE can now access the ECE gadget in Cisco Finesse, but they have to input their credentials.
B . SS0 allows administrators to check the status of agent and supervisor performance.
C . SS0 is not enabled by default; configuration is necessary.
D . SS0 allows agents, supervisors, and administrators to provide CCE credentials once and be authenticated across multiple disparate applications.
E . Unified CCE agents who are not configured for SSO in Unified CCE are not allowed to access the ECE gadget within Cisco Finesse.
Answer: C,D
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