Salesforce AI Specialist exam

An AI Specialist at Universal Containers (UC) Is tasked with creating a new custom prompt template to populate a field with generated output. UC enabled the Einstein Trust Layer to ensure AI Audit data is captured and monitored for adoption and possible enhancements. Which prompt template type should the AI...

In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can an AI Specialist change?A . Temperature, Frequency Penalty, Presence PenaltyB . Temperature, Top-k sampling, Presence PenaltyC . Temperature, Frequency Penalty, Output TokensView AnswerAnswer: A Explanation: In Model Playground, an AI specialist working with a Salesforce-enabled foundational model has...

An AI Specialist wants to ground a new prompt template with the User related list. What should the AI Specialist consider?A . The User related list should have View All access.B . The User related list needs to be included on the record page.C . The User related list is...

Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?A . Query RecordsB . Select RecordsC . Fetch RecordsView AnswerAnswer: A Explanation: The standard Einstein Copilot action that would be used in response to the user utterance,...

How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?A . Masked data will be de-masked during response journey.B . Masked data will be de-masked during request journey.C . Responses that do not meet the relevance threshold will be automatically rejected.View AnswerAnswer:...

A support team handles a high volume of chat interactions and needs a solution to provide quick, relevant responses to customer inquiries. Responses must be grounded in the organization's knowledge base to maintain consistency and accuracy. Which feature in Einstein for Service should the support team use?A . Einstein Service...

Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes. What is a consideration for this requirement?A . Storing this data requires Data Cloud to be provisioned.B . Storing this data requires a custom...

Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature. Which API service should UC use to meet this requirement?A . REST APIB . Metadata APIC . SOAP APIView AnswerAnswer: A Explanation:...

Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations. UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding. Which objects should UC select...

What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?A . View the user click path that led to each copilot action.B . View session data including user Input and copilot responses for sessions over the past 7...