PK0-005 exam

Which of the following software programs would be BEST to use lo store information related to business transactions?A . Record management systemB . Customer relationship managementC . Enterprise resource planningD . Content management systemView AnswerAnswer: B Explanation: Customer relationship management (CRM) software would be the best to use to store...

A PM received feedback from the project sponsor that the resources involved in the project are unsure of their daily activities. Which of the following is the MOST effective step for the PM to take to ensure clarity within the team?A . Create a list of tasks and share it...

Due to multiple changes, the sign-off for the project scope baseline is delayed. The project sponsor has restricted the budget for this project. Which of the following should the project manager MOST likely do to move forward?A . Communicate with the affected stakeholders.B . Initiate a formal change request to...

The high-level technical requirements for a new application state that the application should be suitable to support enterprise-level client-server solutions. Which of the following meets these requirements?A . Data warehouseB . SQL databaseC . Multitier architectureD . Content management systemView AnswerAnswer: C Explanation: Multitier architecture is a type of software...

A project manager identifies stakeholders who will be impacted when a new product is delivered to the company. The project manager notices that more stakeholders will be positively impacted than negatively impacted. Which of the following actions should the project manager take?A . List both positively and negatively impacted stakeholders.B...

As part of the planning phase, a PM has defined tasks, durations, resources, and costs. Which of the following is the NEXT step in the process?A . Update the work breakdown structure.B . Review the backlog.C . Seek baseline approval.D . Establish the resource pool.View AnswerAnswer: C Explanation: The next...

A PM learns about some communication issues with different stakeholders and team members. Which of the following should the PM do NEXT?A . Escalate the communication issues.B . Implement a communication platform.C . Review the communication plan.D . Talk with the head of the PMO.View AnswerAnswer: C Explanation: The project...

Which of the following BEST describes how an organization should coordinate management of multiple related projects?A . Apply the SDLC process.B . Establish a program.C . Consult the CCB.D . Use different frameworksView AnswerAnswer: B Explanation: The BEST way to coordinate management of multiple related projects is to establish a...

During a staff meeting, a project manager voices a concern about the client billing rate for a particular engineer. Which of the following documents would the project manager need in order to find this information?A . SLAB . TORC . SOWD . NDAView AnswerAnswer: C Explanation: In order to find...

During the execution phase of a project, the project team faced an unexpected website downtime The project manager how a brainstorming session and the team identified causes and effects tor the problem Now the project team needs to analyze and determine whether the particular cause and effect are related by...