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Which statement best describes the goal of Next-Best-Action?
Which statement best describes the goal of Next-Best-Action?A . Balance customer needs with business objectives B. Ensure that every customer receives the same action C. Ensure that the customer is always given a desirable offer D. Provide insight into business processesView AnswerAnswer: A
Which rule do you need to define to implement this business requirement?
For a limited time period, a bank wants to avoid sending promotional emails related to credit card offers to a customer if they have already received one. Which rule do you need to define to implement this business requirement?A . Applicability rules B. Customer contact limits C. Suppression policy D....
What do you configure to implement this requirement?
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information. What do you configure to implement this requirement?A . Trigger an external ETL (Extract-Transform-Load) process B. Select...
If the above volume constraint is applied, how many actions will be delivered by the outbound run?
An outbound run identifies 100 Standard Card offers, 50 on email and 50 on the SMS channel. If the above volume constraint is applied, how many actions will be delivered by the outbound run? A . 100 B. 50 SMSes and 25 emails C. 75 D. 50 emails and 25...
A bank developed a scorecard to automate the loan approval process. In a decision strategy, how do you use the raw score value computed by the scorecard?
A bank developed a scorecard to automate the loan approval process. In a decision strategy, how do you use the raw score value computed by the scorecard?A . Use the pxSegment property B. Use the PropertyHasValue function C. Map a new property in the Score Mapping tab D. Use the...
Which option allows you to implement the business requirement?
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer. Which option allows you to implement the business requirement?A ....
Which statement is true about email treatments?
Which statement is true about email treatments?A . You must always embed the images in the email B. When you use a seed list to test an email, the personalization attributes do not appear in the received email C. You can personalize the email subject, for example, Dear <customer name>...
A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on the project representing the bank, what is your response?
A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on...
If the following volume constraint is applied, how many actions are delivered by the outbound run?
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run?A . 75 emails 25 SMSes B. 75 SMSes and 25 emails C. 100 D. 150View AnswerAnswer: C
What is best practice for designing an action flow?
What is best practice for designing an action flow?A . Always configure an action with its own flow B. Limit the number steps per channel to 3 C. When creating an action to be used as a flow template, set its availability to Always D. When designing a flow to...
