Which of the following BEST describes the cause of a bottleneck in a business process?

Which of the following BEST describes the cause of a bottleneck in a business process?A . A step where one actor passes the process to another actor. B. A mismatch between the capacities of related process steps C. An unnecessary step or steps in a sequence of process steps. D....

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What is the business analyst doing when he or she compares the BAM with the current business situation?

What is the business analyst doing when he or she compares the BAM with the current business situation?A . Conceptual modelling. B. Analysing perspective C. Gap analysis D. Defining CATVVOE.View AnswerAnswer: C

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What does the M stand for in MoSCoW?

What does the M stand for in MoSCoW?A . Mission. B. Must have. C. Management. D. Mandatory.View AnswerAnswer: B

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Which of the following actions could sustain business change?

Which of the following actions could sustain business change?A . Develop the coaching skills of selected staff members. B. Establish clear benefits for selected, powerful stakeholders. C. Retain the previous system and its associated processes D. Ensure that improved staff performance is not rewardedView AnswerAnswer: A

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In which stage of the business analysis process model would the business analyst produce a business case?

In which stage of the business analysis process model would the business analyst produce a business case?A . Evaluating the options. B. Analysing the needs C. Defining the requirements. D. Considering perspectives.View AnswerAnswer: A

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Which of the following is correct?

The following is a list of statements about stakeholders and stakeholder management. a. A customer can be considered as a stakeholder in a project. b. A supplier can be considered as a stakeholder in a project. c. Stakeholders’ positions do not remain static during the life of the project. d....

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Which of the following diagrams explicitly shows the sequence of tasks?

Which of the following diagrams explicitly shows the sequence of tasks?A . A swim-lane diagram B. A use case diagram. C. A business activity model. D. A class model.View AnswerAnswer: A

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What is the business analyst doing when he or she compares the BAM with the current business situation?

What is the business analyst doing when he or she compares the BAM with the current business situation?A . Conceptual modelling. B. Analysing perspective C. Gap analysis D. Defining CATVVOE.View AnswerAnswer: C

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Which stage of Isaksen and Treffinger’s creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?

Which stage of Isaksen and Treffinger’s creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?A . Mess finding. B. Data finding C. Problem finding. D. Idea findingView AnswerAnswer: B

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Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?A . The rich picture. B. The 'to be' process model. C. The business activity model D. The use case diagram.View AnswerAnswer: A

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