Tag - MB6-897 exam

You are unable to cancel a sales order. What are three reasons why you CANNOT cancel the sates order? Each correct answer presents a complete solution.A . The order has been partially picked.B . The order's credit card payment has been authorized.C . The order has already been cancelled.D ....

You receive a box of returned items from a customer. After inspecting the items, you determine that an item is damaged. You need to send a new item to me customer. What should you do?A . Create a movement journal to remove the item from inventory. Then, create a new...

You are configuring data distribution. You set up a channel profile to enable retail communication. You create the channel database groups. You need to complete the data distribution and publish data to the retail stores. What should you do?A . Configure the distribution schedules.B . Create jobs in the Retail...

You need to capture details and notes for a customer. Which two actions should you perform? Each correct answer presents part of the solution.A . Define case categories.B . Create customers.C . Create contacts.D . Define the case process.View AnswerAnswer: AD

Which three activities occur when you perform a customer merge? Each correct answer presents part of the solution.A . Customer transactions remain on the same account.B . The new customer references the old customer.C . The old information is permanently deleted.D . When users search or select the old customer...

You are configuring a visual profile for a new point of sale (POS). Which three features are controlled by the visual profile configuration? Each correct answer presents a complete solution.A . button layoutB . POS typeC . screen layoutD . cursor visibilityE . screen sizeView AnswerAnswer: CDE

You manage a chain of retail stores. A specific product is not available in one retail store. You need to ensure that employees can identity other stores where the product is available. To which type of group should you assign the retail stores?A . salesB . priceC . store locatorD...