- All Exams Instant Download
Where should you navigate to see the technician locations on a map?
HOTSPOT A company calibrates and services medical equipment for customers across the United States. The company employs a large number of service technicians. The company often does not assign service jobs to the technician that is geographically closest to the customer. The company wants to use location auditing in Dynamics...
A company plans to implement Dynamics 365 Marketing
HOTSPOT A company plans to implement Dynamics 365 Marketing. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/segmentation-lists-subscriptions
What should you do?
HOTSPOT You work for a home decorating company. You need to ensure that qualifying leads can become project-based opportunities. What should you do? To answer, select the appropriate option in the answer area. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/project-operations/sales/manage-leads
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . Customer Voice surveyB . Customer Service HubC . Enterprise Asset ManagementD . Event managementView AnswerAnswer: AD Explanation: Reference: https://docs.microsoft.com/en-gb/dynamics365/marketing/overview
Which functionality should you use?
DRAG DROP A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app. You need to correct a submitted time entry. Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or...
A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition
DRAG DROP A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition. Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all....
Which two Connected Field Service options can you use?
A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service. You need to proactively monitor customer’s equipment to identify problems and maintenance needs. Which two Connected Field Service options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection...
You plan to implement Dynamics 365 Customer Service
HOTSPOT You plan to implement Dynamics 365 Customer Service. For each of the following statements, select Yes if then statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/omnichannel-provision-license
A company plans to implement Dynamics 365 Field Service
HOTSPOT A company plans to implement Dynamics 365 Field Service. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer: Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
Which app should you recommend?
DRAG DROP A company is implementing Dynamics 365 Customer Service. The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues. You need to recommend which apps the company should implement. Which app should you recommend?...
