This question requires that you evaluate the underlined text to determine whether it is correct.

This question requires that you evaluate the underlined text to determine whether it is correct. A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically. Review the underlined text. If it makes the statement correct,...

January 6, 2020 No Comments READ MORE +

Which applications should you use?

DRAG DROP You need to use the appropriate applications to meet requirements. Which applications should you use? To answer, drag the appropriate applications to the correct requirements. Each application may be used once, more than once, or not at all. You may need to drag the split bar between panes...

January 5, 2020 No Comments READ MORE +

Which solution types should you select?

DRAG DROP You need to choose the appropriate type of Dynamics 365 Customer Engagement solution for each scenario. Which solution types should you select? To answer, drag the appropriate solution types to the correct scenarios. Each solution type may be used once, more than once, or not at all. You...

January 4, 2020 No Comments READ MORE +

Which apps should you recommend?

HOTSPOT A cable installation company is implementing Dynamics 365 for Customer Engagement. You need to recommend the Dynamics 365 for Customer Engagement apps the company should use. Which apps should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point....

January 4, 2020 No Comments READ MORE +

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point

HOTSPOT For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. View AnswerAnswer:

January 3, 2020 No Comments READ MORE +

Which three types of triggers can you use?

You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365. Which three types of triggers can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . on demandB . when a record is createdC...

January 1, 2020 No Comments READ MORE +

Which feature can be found in Dynamics 365 for Sales?

You are a sales representative for a company. Which feature can be found in Dynamics 365 for Sales?A . Track SLAs of a customer.B . Track the asset history of a customer.C . Resolve an open case of a customer.D . Turn leads into opportunities.View AnswerAnswer: D

December 27, 2019 No Comments READ MORE +

Which capabilities does each application support?

HOTSPOT You are determining whether to deploy Dynamics 365 for Retail or Dynamics 365 for Finance and Operations. You need to identify the capabilities of each application. Which capabilities does each application support? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one...

December 25, 2019 No Comments READ MORE +

Which statement represents the design and functionality of the preview features?

A company deploys several preview features for Dynamics 365 for Customer Engagement. Which statement represents the design and functionality of the preview features?A . Preview features are guaranteed to be production-ready.B . Microsoft supports all preview features.C . Preview features cannot be used for production purposes.View AnswerAnswer: B

December 23, 2019 No Comments READ MORE +

Which two components can be included in a solution?

You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools. Which two components can be included in a solution? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.A . audit logsB . sitemapC ....

December 23, 2019 No Comments READ MORE +